Why you may belief TechRadar
We spend hours testing each services or products we assessment, so that you could be certain you’re shopping for the most effective. Find out more about how we test.
SiteGround is now over 20 years previous and is among the world’s largest independently owned internet hosting corporations. They began off with a handful of employees and have grown to have 500 proficient workers and knowledge facilities in six continents utilized by over 3,000,000 domains.
SiteGround are world leaders in relation to internet hosting applied sciences. In 2009 they revolutionised shared internet hosting making it safer for companies and have created quite a few optimizations for WordPress. SiteGround have been utilizing Google cloud servers for his or her infrastructure since 2020 which provides the added bonus of simpler scalability and much more reliability. Plus, Google match 100% of their vitality utilization with renewable energy. So, SiteGround are inexperienced too.
The assist supplied by SiteGround can be phrase main. The highest 2% of candidates for the crew spend over 6 months in specialist coaching and on common over 90% of tickets get resolved at first contact.
For pace, reliability, and repair, SiteGround are up there as top-of-the-line internet hosting companies. You aren’t getting as a lot storage as commonplace in contrast with rivals however should you do not require bottomless buckets you must discover the whole lot you want for a internet hosting supplier in SiteGround.
What varieties of internet hosting does SiteGround provide?
SiteGround market their merchandise in two foremost classes: Net Internet hosting and Cloud Internet hosting. Additionally they present reseller internet hosting, WordPress internet hosting, and e mail advertising plans. The reseller plans and WordPress internet hosting are similar to the hosting plans.
Net Internet hosting from SiteGround is available in three tiers: StartUp, GrowBig, and GoGeek.
These plans do not state what assets you get however reasonably what they’re able to delivering. The principle variations between the plans are storage, pace, assist, and the variety of web sites you may host.
The bottom plan, StartUp, helps one web site, 10GB of net house, 10,000 month-to-month visits, a free area, free SSL, every day backups, free CDN, free e mail, and extra. For brand new signups this prices $2.99/mo for 12 months after which renews at $17.99 a month.
GrowBig is actually the identical however helps limitless web sites, 100,000 month-to-month visits and 30% quicker PHP. You additionally get an additional 10GB of house, on demand backups and staging. This comes at $4.99/mo for brand spanking new signups and renews at $29.99/mo. For $44.99/mo after renewal, you may rise up to 400,000 month-to-month visits, and precedence assist with the GoGeek plan.
SiteGround’s Cloud internet hosting vary has 4 tiers: Jumpstart, Enterprise, Enterprise Plus, and SuperPower with costs from $100/mo to $400/mo. CPU and reminiscence begin at 4 CPU cores and 8GB of RAM and each bounce incrementally by 4 for every extra tier with SuperPower offering 16 CPU cores and 20GB RAM. Your assets are assured and managed and you may scale your CPU and RAM with one click on or robotically.
WordPress internet hosting
That is the place SiteGround shines. SiteGround have been really useful by WordPress and are a giant a part of the neighborhood. That is the place SiteGround appear to focus the coaching for assist.
SiteGround’s AutoUpdate system retains your WordPress set up and plugins up-to-date with the most recent safety patches and consultants and enterprise customers may admire WP-CLI, a command-line software which permits automation of many widespread WordPress administration duties.
SiteGround is a little more expensive than different choices however the options make it value it should you can take advantage of them. You are additionally paying for twenty years of expertise offering internet hosting for WordPress websites and getting internet hosting from a supplier really useful by WordPress themselves.
Cloud internet hosting
SiteGround name this cloud internet hosting however these plans are actually VPS plans on cloud infrastructure. SiteGround’s cloud know-how is much extra suited to high-traffic and feature-packed web sites the place response time is important, and even 60 seconds of down time is a really massive deal: a busy net retailer, say, or a regularly-updated information website.
As SiteGround makes use of Google Cloud servers the ability used to host websites is 100% matched with renewable vitality. So, if you’d like your corporation to have inexperienced credentials and the ability too, SiteGround is an effective selection.
When you have that type of demanding web site however SiteGround is just a little out of price range you could discover a good various on our best cloud hosting web page.
eCommerce
SiteGround suggest their GoGeek plan for WooCommerce. WooCommerce is predicated on WordPress and is a really succesful system which might deal with most net retailer necessities. Should you like SiteGround’s internet hosting, you are already aware of the ecommerce fundamentals (or are pleased to take the time to study), choosing SiteGround’s WooCommerce internet hosting might make sense. However should you’re a novice, or simply in search of extra assist getting began, options like Bluehost’s WooCommerce plan, or the net retailer facet of GoDaddy’s Website Builder have extra instruments, extra options, and further ecommerce assist once you want it.
Efficiency
Uptime.com accessed our website each 5 minutes over 14 days recording any failures and the way shortly the server responds. SiteGround had no fails in any respect, giving it an ideal 100% uptime. Common response time was 0.207 seconds, the quickest in our final 15 exams (most hosts are within the vary 0.3 to 0.8 seconds).
GTmetrix measures load pace by grabbing a take a look at web page on our website, and measuring how lengthy it takes to show the primary content material (a determine identified technically as Largest Contentful Paint, or LCP). A low LCP means a handy guide a rough and responsive web site, and (hopefully) loads of pleased guests.
SiteGround’s LCP was fractionally under common at 0.735 seconds, ninth quickest in our final 15 exams. However that is not far behind the highest suppliers (most rating within the 0.6 to 0.8 second vary), and a suitable time total.
K6 goes past a person load time by unleashing 20 simultaneous guests and watching to see what occurs. Our website managed a mean of 14 requests per second, with a peak of 20. Once more, that is fractionally behind the competitors (most common within the 14 to 16 second vary), however not sufficient that you simply’re more likely to discover.
(Please remember that these exams are based mostly on the efficiency of a shared internet hosting plan, and so they cannot inform us something in regards to the speeds we would see from VPS, devoted or different internet hosting).
Host |
LPC |
Uptime |
Response time |
Requests per second |
SiteGround |
0.735 |
100% |
0.207 |
14 |
Common throughout all hosts |
0.72 |
99.98% |
0.300 |
14 |
How straightforward is SiteGround to make use of?
Getting began with an internet host could be intimidating, however SiteGround does a good job of serving to out. Log into its Management Panel for the primary time and you will find hyperlinks to assist pages protecting a number of widespread setup duties: learn how to import an present WordPress website, launch WordPress, create e mail accounts at a brand new area, level an present area to WordPress, and extra.
This is not fairly as helpful because it may very well be. We hoped the ‘Entry WordPress’ hyperlink would launch the WordPress dashboard, as an example, however as an alternative it opened a assist web page explaining how we might do that ourselves. That is nonetheless priceless, and higher than we see with many hosts, however life can be even simpler if the startup web page gave us direct hyperlinks to WordPress and different capabilities.
Skip previous the walkthroughs, although, and SiteGround performs very nicely. A easy walkthrough makes it very straightforward so as to add a brand new website, as an example. Select a website, set up a brand new software (WordPress, WooCommerce or Weebly Sitebuilder) and the location is able to go in seconds.
It looks like there’s actual thought gone into the management panel design. Select ‘Create Subdomain’ on most panels, they immediate you for the subdomain identify, and that is it. SiteGround’s management panel understands that you simply may wish to set up one thing there, and gives you an Set up Software button to assist.
(The installer is comparatively fundamental in comparison with the likes of Softaculous, with solely 13 purposes and fewer set up choices. However it’s additionally easy, and we had WordPress able to go inside seconds.)
Even then, SiteGround’s helpfulness retains going. Launch WordPress and a wizard prompts you to decide on a theme, then gives to put in helpful free plugins (contact types, a picture gallery, a calendar, Google Maps, WooCommerce, a contact supervisor, SEO advisor and extra).
What’s SiteGround’s assist like?
SiteGround gives 24/7 assist by way of cellphone, stay chat, ticket and its net knowledgebase.
A complete set of tutorials offers a lot of helpful info on getting began with the service. There’s common steerage on establishing your web site, managing domains, creating e mail accounts and extra.
The WordPress part begins with comparable startup recommendation – learn how to set up WordPress, create a publish, set up a plugin – however then provides just a little extra depth with articles on bettering safety and optimizing efficiency. They’re just a little on the brief facet, and typically too technical for newcomers, however the website nonetheless has extra and higher steerage than many rivals.
You may also contact the assist crew by way of cellphone, stay chat and (apparently) ticket, though the web site makes this harder than typical. There is a Contact Us button, however this walks you thru a assist wizard which works onerous to direct you to a assist website article or web site software. It will not even show a chat button, cellphone quantity or anything except it thinks you are ‘deserving.’
This proved to be an sudden problem. We determined to ask a take a look at query about our shared plan’s automated backups (might we set the backup time, or was it fastened?), however the wizard simply directed us to the ‘create a guide backup’ button, with out ever giving us a contact choice to ask additional questions.
So, we determined to cheat the system, and simply selected various wizard choices till finally it supplied us stay chat or phone choices (no tickets, although). We selected stay chat, an agent appeared inside seconds, and gave us a transparent reply instantly (automated backup occasions are set once you join and cannot be modified).
We tried the cellphone assist later, with comparable success. It is a powerful assist service, however we would prefer it much more if the web site did not strive fairly so onerous to ration our entry.
Closing verdict
Whereas many hosts attempt to win you over with low headline costs, SiteGround is much extra fascinated about energy. Its shared and cloud internet hosting plans might look costly, however they offer you loads of options and performance on your cash, and may very well be a excessive efficiency selection for demanding customers with excessive site visitors or business-critical websites.
FAQs
What cost varieties does SiteGround assist?
SiteGround helps funds by way of card solely.
Does SiteGround provide refunds?
SiteGround gives a 30-day money-back assure for its shared internet hosting plans and servers, dropping to 14 days for cloud internet hosting.
The coverage has the identical phrases for monthly-billed plans, a welcome plus (GoDaddy solely has a 48-hour refund interval for subscriptions of lower than a yr). Renewal charges are largely coated, too, excellent news when some suppliers exclude them fully (GreenGeeks).
Some suppliers have longer refund durations – InMotion Hosting gives 90 days, HostGator 45 – however SiteGround’s refund coverage is extra beneficiant than many, and within the space we would count on for a high quality net host.
The place are SiteGround’s knowledge facilities?
SiteGround has knowledge facilities within the USA, UK, Australia, Germany, Netherlands, Singapore and Spain.
Join a SiteGround plan and also you’re in a position to decide on which nation will host your website. In case your viewers is generally in a single nation, that is excellent news; select a knowledge heart close to your guests and so they’ll see higher speeds by default.
If you do not get that fairly proper, or possibly your viewers make-up modifications, you may select a brand new knowledge heart at any time. There is a one-off price (£20 within the UK) however that is higher than some: Hostwinds‘ greatest suggestion was we purchase a brand new plan within the new location.
Does SiteGround have an uptime assure?
SiteGround has a community uptime assure of 99.9%, which suggests it should not be down for any greater than 43.83 minutes a month.
The corporate gives very beneficiant compensation if the community is down for longer. Should you solely have 99.9% to 99% uptime, as an example – so possibly simply 44 minutes over a month – then SiteGround guarantees an extra 10% of month-to-month internet hosting credit. And also you get one other month of free internet hosting for each 1% of uptime misplaced. 97% uptime, for instance, or a complete 21.92 of down time over a month, will get you three months free internet hosting.
There are many exceptions. Scheduled and emergency upkeep (when resolved in an hour) is not coated, as an example. Fallout from hacker assaults is not coated, both, and the corporate does not rely downtime from ‘occasions exterior our management’, both.
Nonetheless, it is a much better assure than we normally see. GoDaddy’s uptime assure is capped at a most 5% of your internet hosting charges, as an example, so even when your website is down for 15 days in a month, you will solely be credited with 1.5 days internet hosting.
What’s my SiteGround IP deal with?
Should you join with SiteGround, however use an present area which is managed elsewhere, then you definitely’ll have to replace the area’s DNS data to level on the IP deal with for SiteGround’s server.
To seek out the knowledge you want, first log into SiteGround’s management panel (my.siteground.com).
Click on the Web sites tab.
Discover the area you want within the Web site Particulars listing, and click on the Extra icon to the suitable (three vertical dots).
Click on Server Particulars.
The management panel shows a pop-up window together with your server IP deal with, its knowledge heart location and the SiteGround nameservers.
What are SiteGround’s nameservers?
SiteGround’s nameservers are NS1.SITEGROUND.NET and NS2.SITEGROUND.NET.
How do I cancel a SiteGround product?
Log into your SiteGround account (my.siteground.com) and click on the Providers tab.
Discover your plan and click on the Extra icon to the suitable.
Select Cancel from the menu.
Select once you’d prefer to cancel the service (instantly, or when it is attributable to expire), click on Proceed, and observe any remaining directions rigorously.
- Wish to know the way SiteGround compares to a different high European hosting supplier, try Hostinger vs SiteGround