When Twin got here out of stealth in January 2024, AI brokers had been extra of a theoretical idea than a actuality. At present, the Paris-based firm is releasing an automation agent in partnership with Qonto, the fintech startup that provides enterprise financial institution accounts to greater than 500,000 prospects throughout Europe.
If you wish to automate repetitive duties, there are already a number of methods to sort out these issues. Some corporations use API-based, no-code or low-code automation merchandise like Zapier. Others depend on RPA software program, resembling UiPath.
With its group of 9 folks, Twin thinks there’s a way more environment friendly solution to deal with automation. As you might have guessed, it concerned synthetic intelligence and laptop use fashions.
Bill Operator, Twin’s first product designed for Qonto, is an effective instance of why it is sensible to make use of synthetic intelligence. Qonto handles thousands and thousands of invoices per thirty days. And prospects spend a number of hours per thirty days gathering invoices and importing them to Qonto.
Over the previous three months, Twin has created an automated invoice-retrieval device that may velocity up this course of. When customers launch Bill Operator, Twin first fetches the record of transactions with lacking invoices. It then reveals the record of companies that it must entry to obtain invoices subsequent to a browser window displaying the agent’s actions.
If it’s worthwhile to log in to a service to obtain invoices, the browser pauses and asks you to enter your credentials manually. When you do that, you possibly can click on on a button to let the agent proceed its work.
After that, Twin’s Bill Operator routinely finds your record of previous transactions, downloads invoices, and attaches the PDFs to the transactions in your Qonto account.
“If you try this on the scale of Qonto, you mainly have to cowl a really, very lengthy tail of companies. 1000’s, tens of hundreds and shortly lots of of hundreds of various companies that everybody is utilizing,” Twin co-founder and CEO Hugo Mercier stated throughout a demo of the product.
“And that will be fully inconceivable with RPA since you would wish to create a single customized script per web site after which each time the web site modifications, you would need to modify the script,” he added.
As for API-based automation merchandise like Zapier, Mercier stated that it took Zapier 10 years to help 8,000 purposes on its platform. Twin already helps hundreds of purposes for its Bill Operator simply a few months after beginning work on the product.
Behind the scenes, Twin runs a Chromium-based net browser on a server. The startup makes use of OpenAI’s CUA (computer-using agent) mannequin. In truth, Twin was one of many 15 corporations that received to strive CUA in beta.
CUA can also be the mannequin that powers OpenAI’s Operator, its prosumer product that allows you to enter a immediate to let an agent carry out an motion for you. Along with higher efficiency, Twin believes it ought to be simpler to make use of brokers that browse the net for you.
“We labored rather a lot on making the expertise very simple. We’re actually concentrating on the top consumer, perhaps people who find themselves not tech-friendly. They don’t should immediate or configure something. You simply log into your accounts, launch it, and it navigates to search out the invoices,” Mercier stated.
After bill retrieval, Twin thinks there are a lot of industries that might profit from B2B agentic purposes. For instance, brokers may routinely handle orders for an e-commerce firm, classify the catalog of a market, or retrieve info for name heart brokers.
Twin is pitching a future during which AI brokers turn out to be cheaper, quicker, and extra correct throughout all kinds of duties. Now let’s see if the startup can flip the core agent platform that powers Bill Operator right into a product that builders can begin utilizing in their very own purposes.