Samsung soundbars are unresponsive following the latest v1020.7 firmware replace. This downside primarily impacts prospects with newer soundbars or dwelling theater kits.

Reviews of unresponsive or “bricked” soundbars started flooding the Samsung Support forum and r/Soundbars subreddit on March thirteenth. Affected prospects say that their soundbars activate however can not produce audio, hook up with Wi-Fi, or swap away from eARC enter.

The v1020.7 firmware replace, which started rolling out on March tenth, seems to be accountable for this downside. Those that have disabled automated updates within the SmartThings app, in addition to prospects with outdated or unsupported soundbars, usually are not experiencing any points. Oddly, prospects who manually up to date by way of USB additionally appear to be positive—the v1020.7 firmware might solely be problematic when updating over a Wi-Fi connection.

Samsung is but to touch upon this case. Nevertheless, the corporate has advised some prospects to ship of their soundbars for repairs—that is what you may name a “dangerous signal.” Firmware bugs are normally resolved by way of updates or rollbacks that prospects can carry out at dwelling. If Samsung’s prospects are compelled to mail of their soundbars, they might be much less reliable of the corporate sooner or later.

We have reached out to Samsung for added info. To reiterate, we nonetheless do not perceive the total scope of this case, and it is attainable that Samsung will resolve the bug with out blowing a fortune on delivery labels.

You’ll be able to examine your Samsung soundbar’s present firmware model within the SmartThings app. If you wish to disable automated updates (though it is in all probability too late for that), open SmartThings, go to Settings within the app menu (not the units menu), and scroll right down to the “auto replace units and providers” button.

Supply: Samsung Support Forum by way of Hacker News