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Peopletrail is a background examine service with over twenty years of expertise within the trade, having been established in 1994. The corporate operates throughout numerous sectors and makes a speciality of pre-employment background checks. They provide a variety of providers, together with verifications, volunteer background screenings, prison document checks, and drug testing.
Peopletrail gives its providers for a variety of prime firms, together with Intel, Whirlpool, Workplace Depot and Amazon. It has headquarters in Draper, Utah and has served over 20,000 companies, with over 100,000 searches accomplished, and a formidable buyer retention charge of 99.5%.
Peopletrail has a shopper going through division of the corporate that makes use of the title Shopper Credentials.
Plans and pricing
Peopletrail’s pricing construction varies based mostly on the kind of background examine and the extent of element required. They provide completely different packages for private background checks, categorized as Bronze, Silver, and Gold, every offering rising ranges of element and corresponding prices. As an example, private background checks usually vary from roughly $19.95 to $59.95.
For extra in-depth background checks, equivalent to these used for political candidates, costs will be considerably greater, reaching as much as $295. Moreover, components like county court docket document searches, nationwide database searches, and particular verifications (equivalent to employment and training) can affect the ultimate worth.
It is also important to take into account that entry charges from numerous information suppliers, together with courts and DMVs, are sometimes handed on to the client, contributing to the general expense. Because of this, the whole price can differ significantly based mostly on the precise necessities of the background examine.
Options
Peopletrail has many choices for options, however you get those that correspond to the tier chosen. The bottom tier is fairly paltry, so it is sensible to maneuver as much as the next tier, until the necessity for the background examine is fairly fundamental.
The social media search is properly executed. Not solely does it determine the social media accounts of the person, but it surely additionally analyzes content material by way of AI to determine issues like hate speech, obscene language and bullying.
Interface and in use
Peopletrail provides a variety of options tailor-made to numerous wants, however the availability of those options relies on the subscription tier you choose. The bottom tier gives solely essentially the most fundamental capabilities, which may very well be inadequate for these in search of extra complete background checks. It might be extra helpful to improve to the next tier for individuals who require detailed and nuanced data, particularly if the background examine is not only a easy formality.
One standout function of Peopletrail is its social media search performance. This service not solely identifies the social media accounts related to the person but in addition leverages superior AI know-how to research the content material discovered on these platforms. This evaluation goals to detect delicate points equivalent to hate speech, obscenity, and bullying, offering customers with a clearer image of the person’s on-line presence and habits.
The person interface for Peopletrail is designed with simplicity in thoughts, favoring a clear and easy format over flashy graphics and complicated navigation. For particular person customers, the method of initiating a background examine is seamless: you choose the tier that fits your wants, make the cost, after which enter the required particulars in regards to the individual you want to examine. This may embrace their title, Social Safety Quantity, handle, and cellphone quantity. The complete setup course of takes only a few minutes, making it accessible even for individuals who will not be tech-savvy.
As soon as the search is full, outcomes are delivered based on the timeline specified within the pricing construction for the chosen tier. Customers obtain these findings by way of electronic mail, permitting for simple entry and evaluation.
Nonetheless, it is value noting that Peopletrail at present lacks a cell app. After looking each the Google Play Store and the iOS App Retailer, we discovered no corresponding apps, which could be a disadvantage for customers preferring to conduct searches or entry outcomes on the go. This absence may restrict the comfort for customers accustomed to cell options in as we speak’s digital age.
Assist
Peopletrail is devoted to providing complete assist to its purchasers and candidates. To information purchasers by means of its platform, it gives a number of avenues for help, together with cellphone assist, electronic mail communication, and screen-sharing periods. Peopletrail demonstrates its dedication to customer support by having in-house consultants accessible to deal with inquiries and considerations.
Moreover, the corporate strongly emphasizes compliance, aiming to coach purchasers about related laws and supply tailor-made options. This concentrate on compliance assist helps purchasers navigate the complexities of background screening and decrease potential dangers. In abstract, Peopletrail strives to create a assist system that’s each simply accessible and educated, making certain a easy and compliant screening course of.
There’s one remaining method to get assist from Peopletrail. First, select the class that finest describes your scenario. The choices embrace:
1. A enterprise needing a background examine
2. A person seeking to order a background examine
3. A present consumer needing help
4. An applicant experiencing a problem with the outcomes of a background examine
5. A coach needing a background examine for USA Soccer
As soon as you choose the suitable class, you can be directed to the right assist portal to enter your query.
For these in search of extra superior assist choices, Peopletrail might not meet your wants. We didn’t discover a chat field or a neighborhood discussion board. Nonetheless, there are some self-service assist choices accessible, together with a FAQ and video content material. Sadly, we observed that the hyperlinks to this content material had been damaged on some pages, however they did work after we accessed them from the primary web page.
Safety
In accordance with the enterprise’s privateness coverage, Peopletrail retains its web site safe by periodically analyzing log recordsdata for faults or failures. The corporate states that each one confidential data it shops and transmits will probably be encrypted, however doesn’t go into element in regards to the exact protocols used.
Though Peopletrail isn’t overly forthcoming relating to safety particulars, there’s no cause to query the corporate’s credentials because it has a certification from TruSecure, a well known safety and compliance service.
The competitors
Instant Checkmate is a background examine service that’s in direct competitors with Peopletrail. It’s a greater choice if you happen to want further data equivalent to automobile and gun possession licenses. Nonetheless, Prompt Checkmate does cost a month-to-month subscription relatively than a one-time charge, so it’s not as appropriate for single checks.
If you happen to’re in search of a extra reasonably priced premium background examine supplier, you would possibly need to contemplate ClearChecks. The highest-tier ClearChecks ClearHire Full package deal is $39.99, almost $20 cheaper than Individuals Path’s $59.95 Gold package deal. Each plans supply lots of the identical core options equivalent to a 7-year county prison document search and worldwide watch checklist sweeps.
Closing verdict
Peopletrail is a aggressive entry within the background examine market. We recognize that they supply pricing for particular person background checks, confirm the outcomes at a prime tier, and supply a cellphone quantity and an electronic mail handle for buyer assist. Nonetheless, a number of points stop us from giving this service the next score.
These embrace the absence of smartphone apps, unclear enterprise pricing, costly particular person charges with out a month-to-month subscription choice, a really fundamental starter tier, and damaged hyperlinks on the web site. General, this leaves us with the impression that Peopletrail is a mean background examine service.
We have additionally highlighted the best employee background check services